UNICOR guarantees all products to be free from defects in materials and workmanship. UNICOR's guarantee applies to the original purchaser of the item and is in effect upon receipt of the item. Please refer to the links below for the appropriate product or service warranty.
To initiate a warranty claim, please contact the Customer Service Center by either:
- Phone: 1-800-827-3168, or
- Email: UNICOR.Customer.Service@usdoj.gov
Products and services have the following warranty unless otherwise specified in the purchase agreement.
Printed Products Warranty
Products have the following warranty, unless otherwise specified in the purchasing agreement:
Workmanship shall be warranted to perform both fit and function for a period of one year.
Coatings, Paints, Inks, and Adhesives are warranted for 60 days from the shipping date to the original owner. The following items are not covered:
- Damage resulting from unusual environmental conditions (extreme climate, acids, and moisture)
- Damage resulting from prolonged exposure to UV light
- Damage resulting from abrasive cleaners
- Damage resulting from improper storage
- Corrosion, nicks, and chips resulting from use
Labor and Servicing
Labor and servicing costs are covered for 60 days from the shipping date to the original owner
UNICOR reserves the right to request that the damaged product be returned prior to granting a remedy.
UNICOR offers no other warranty, either expressed or implied, including any warranty of merchantability or fitness for a particular purpose. UNICOR shall not be liable for consequential or incidental damages arising from any product defect.