Standard Delivery to the 48 Contiguous United States
Depending on the weight and volume of your order, we will ship your products by various carriers. The website prices include the cost of standard shipping to the end of the delivery truck's tailgate within the lower 48 United States (plus the District of Columbia) unless you request expedited delivery or special services as noted below.
Exceptions:
- License plates are priced f.o.b. origin with a quantity-based shipping cost determined prior to order. A line item labeled "FREIGHT" will include the shipping cost.
- Mattresses, due to variations in total volume, weight, and distance, almost always require an additional shipping charge to be determined after ordering (or prior to ordering if you request a quote).
Overseas Freight (FREIGHT)
The exact cost for shipping overseas varies depending on the specific products ordered and the delivery location. When you order online, we will add a 30% upcharge to your order (a line item noted as FREIGHT), however, we will contact you prior to shipment to obtain your approval of final charges after we obtain a freight quote from the carrier.
Installation Services (INS2005)
Installation services are available offline on some products, typically office furniture. Installation is performed by our partner OEI and include inside delivery, set-up, and removal of all packing material and trash. When you request a quotation of your office furniture cart or shopping list, you may also request a cost for installation. Your OFG representative will determine a firm cost and include it as an option.
Your order will not be shipped to you but to the installer and staged until the installation begins.
Installed orders are not currently ordered online; your quotation will include ordering instructions.
Note: Express-Ship seating items are not available installed but seating product with the standard lead times may be ordered with installation services.
Additional Cost Delivery Services (LFTGATESERVICE)
Delivery to Locations With No Loading Dock
The standard UNICOR delivery services include tailgate delivery - the driver will transfer your order at the end of the truck and you or your receiving personnel will take it from there.
Because of the size, weight, or bulkiness of certain products, a standard delivery truck is not appropriate for a location without a loading dock. In these situations, the carrier will send a special lift-gate truck and charges $150.00 per delivery for that service (as of Jan. 11, 2023).
This charge will appear on your order and invoice as a separate line item charge as item "LFTGATESERVICE" at a cost per delivery of $150.00.
24-Hour Notifications
As of June, 2019, there is no charge for this service and we will contact our Federal customers in advance of delivery.
No line item will be listed on your order for this service but it will be tracked behind the scenes.