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Help and Customer Service

My Account Dashboard

The “My Account” dashboard is a collection of information and applications specific to you and your account. Many of these are also available through other avenues within the website but the dashboard gathers them all in one place. The dashboard includes:

  • Account Management - you may view your account information and update your address information.
  • Shipping Address Book - you may view, edit, and add to your list of shipping addressed used on Unicor.gov
  • Shopping Lists - any lists of UNICOR products created or updated in the last four months or so will be listed here; you may review, retrieve, and/or share your any list from here.
  • Order History/Delivery status - your list of most recent orders is displayed and you may drill down to check the delivery status, in most cases through to the shipping company's tracking website.
  • Waiver Requests - you may request a waiver from mandatory source requirements here. You may also check the status of any waiver requests, and may review old waivers and even reprint waiver approval/denial letters.
  • Reports - authorized individuals at specific agencies have access from their dashboard to certain reports.
  • Links to Unicor stores. Everyone has a link to the general store. If you have authorization for restricted products or agency collections then additional links will appear too.

To access your account dashboard, go to 'My Account', a link to which is also displayed at the top of every page on UNICOR.gov.